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Contact Us

Our Customer Service Team

For personalised and bespoke skincare and product advice please contact our friendly Customer Centre team. Our customer advisors are all CIBTAC endorsed skin experts and would love to help you find a skincare routine that best suits your skincare goals. You can reach us on the telephone, by Email, via Live Chat, or contact us on Social Media, we look forward to hearing from you soon.

Group of products.

Call us

Give us a call on   +44 (0)1983 813913

  • Monday: 10:00 -17:00
  • Tuesday: 08:30 -17:00
  • Wednesday: 08:30 -17:00
  • Thursday: 08:30 -17:00
  • Friday: 08:30 -17:00
  • Saturday - Sunday: CLOSED
  • Bank Holidays: CLOSED
  • Calls to our Customer Centre will be charged at local rates from a BT landline, mobiles and other providers will vary. Please speak to your provider for details.

    Live chat

    Monday - Friday: 08:30 - 17:00
    Saturday - Sunday: CLOSED
    Bank Holidays: CLOSED

    Question form

    Messages can be sent to us using the form below.

    To keep any sensitive information safe and secure, please do not submit personal information such as card details. A copy of your enquiry will be sent to the email address entered.

    5000 characters left

    Email

    naturallyactive@lizearle.com

    The teams aim is to reply to all emails within 5 working days however, please be advised that during promotional activity it may take longer for a response. For any urgent enquiries please call or message us via Live Help.

    Visit us

    Discover more about our flagship and partner stores.
    Find your nearest store

    Alternatively...

    ... contact us on social! Send us a message on Facebook or Twitter and we will be happy to help. It doesn’t have to be a query, we love it when you share feedback, reviews and pictures too.

    Warehouse & packing facility

    Liz Earle Beauty Co Ltd, 100 Seaview Road, Cowes PO31 7UQ

    Corporate enquiries

    Contact us via email

    naturallyactive@lizearle.com

    Alternatively please write to us at:

    Liz Earle Beauty Co.
    The Green House
    Nicholson Road
    Ryde
    Isle of Wight
    PO33 1BD

    If you need help with returns, refunds or delivery, check out our FAQs page

    Registered company details

    "Liz Earle Naturally Active Skincare" is a trading name of Liz Earle Beauty Co. Ltd. Registered in England & Wales No. 3070395 Registered address: The Green House, Nicholson Road, Ryde, Isle of Wight PO33 1BD. VAT No. 240430259

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